Microsoft 365 – take care of your data backup
Microsoft 365 services are breaking records in popularity. Many companies are choosing to fully migrate their resources to Microsoft cloud solutions. However, not everyone is concerned about data security. Is it secure? In the event of a failure, a ransomware attack, or deliberate user malicious activity, are we sure we won't lose the resources necessary to continue working? The answer to this question is no longer clear.
Microsoft only guarantees service uptime.
When starting their journey with cloud services, most people don't realize what their provider actually provides. Does purchasing a server from one of their vendors guarantee that the data or systems stored on it won't fail? Of course not. The manufacturer provides the hardware and guarantees that in the event of damage (through no fault of the user), they will replace the faulty components.
We must take care of the resources stored on this hardware ourselves. The same applies to cloud services. In the case of Microsoft 365, the provider guarantees very high service availability. Losing the data processed using these services is entirely possible. How can this data be lost? Examples are endless:
- Intentional or accidental deletion of an important email by a user.
- Encryption of synchronized OneDrive files by a ransomware attack.
- Accidental deletion of a Teams channel.
- Deleting a website or files from SharePoint.
Activating a backup allows you to protect your data against these types of incidents.
Cloud Backup
Sensitive Data Security – Lawsuits
Another aspect to consider in the context of cloud data security is legal security. Many entities store data in cloud services that could serve as evidence in the event of a potential lawsuit.
This could be emails or simple documents in OneDrive, SharePoint, or Teams. If they are lost, the company may lose the ability to defend itself and thus face legal consequences that could be avoided with little effort. Creating a backup can also make it easier to provide specific evidence in a consolidated form to various authorities.
Sensitive Data Security
Intentional, Malicious User Action
When analyzing the security of our data, it's worth considering the possibility of data corruption or destruction by one of the users with access. This doesn't necessarily have to be intentional. Someone could intercept logins and passwords to access services and cleverly exploit this to cause significant disruption in the company's operations.
A backup service will not prevent data from being destroyed or stolen, but it will ensure recovery in the event of its destruction.
Intentional, malicious user activity
Legal requirements and regulations
Those responsible for a company's IT infrastructure must remember that one of their main tasks is securing key resources for the company's operations. This is also stated in all standards, such as the applicable Personal Data Protection Act (UODO) regulations and ISO certification, which are the foundation of good IT security practices.
Ensuring business continuity or the ability to recover important data should also include data stored in the cloud, both from Microsoft and other providers. Such requirements are imposed on entities operating in specific industries by specific government authorities. In the case of companies in the banking and insurance sectors, such cloud data security standards are imposed by the Polish Financial Supervision Authority (KNF).
Backup is an extremely important part of the operation of any IT infrastructure. Identifying resources that should be backed up is crucial and should not be limited to securing the local environment.
Cloud services and environments are starting to become more equal to on-premises ones. That's why it's so important to consider backing them up.
As an IT company, Support Online has been offering professional IT services for businesses for over 20 years. To ensure customer security, we have implemented ISO/IEC 27001 standards. Our extensive experience has allowed us to develop methods and solutions to best meet customer expectations. We take a personalized approach, ensuring that the solutions we offer will help your business grow.
Secure sensitive company data with cloud backup or by implementing a Microsoft cloud solution, increasing the level of IT security in your organization.
Have any questions? Call or email us.
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What IT solutions do we use at Support Online?
When is it worth using an IT company?
Why is it worth hiring an IT company rather than a freelance IT specialist?
What are the advantages of working with IT Support Online?
An IT company, or IT firm, deals with information technology in a broad sense. This includes, among other things:
- Software design and development: An IT company can create custom applications for other companies or software products for the mass market. Depending on their specialization, these can include mobile applications, desktop applications, web applications, or embedded systems.
- Consulting services: An IT company often provides experts to advise on implementing new technologies, optimizing business processes, or selecting appropriate technological solutions.
- Cloud solutions: Many IT companies specialize in implementing and managing cloud solutions, such as data storage, application hosting, and data analysis platforms.
- IT security: Protection against cyberattacks, security audits, implementing security policies, and network monitoring are just some of the IT companies' responsibilities in this area.
- IT infrastructure management: In this area, a company may manage servers, databases, networks, and endpoints.
- Technical Support and Service: An IT company may provide support for its own products or general IT support for other companies, managing their technology on a daily basis.
- Training: Many IT providers also offer training in software use and secure technology use.
- Hardware Solutions: Some IT companies may also provide and configure computer, server, or network hardware.
Depending on their specialization and size, an IT company may offer one, several, or all of the above solutions. When choosing a provider, it's important to thoroughly understand their services and tailor them to your individual needs.
At Support Online, we have been supporting companies for years with
- comprehensive user support (both on-site and remotely),
- we service computers, phones, tablets, and related network issues,
- we specialize in server administration: Windows, Linux/Unix,
- we support virtualizers such as KVM, Hyper-V, VMWare, and Proxmox,
- we support cloud services, particularly solutions such as Azure, Microsoft 365, and AWS,
- we monitor servers and devices on the internet,
- we consult on development, DRP, and support the stability of your business in the IT layer.
If you're looking for a good IT company, Support Online is the right place to grow your business.
It's worth using an IT company like Support Online when:
- You plan to implement new technologies or software in your company.
- You need specialized technology consulting.
- You want to optimize existing IT processes.
- You struggle with digital security issues.
- You need support in managing your IT infrastructure.
- You lack internal resources or expertise to implement certain technology projects.
Using external IT experts can bring benefits in terms of saving time and resources, and ensuring high-quality solutions.
Hiring an IT company like Support Online offers several key benefits over an IT freelancer:
- Support from the entire team: An IT company has a full team of specialists, from DevOps specialists and Cyber Security Specialists to IT Helpdesk Specialists, who possess diverse skills and experience, enabling faster problem resolution and the implementation of more complex projects.
- Reliability and stability: IT companies have an established reputation and track record, which can translate into greater reliability and stability of services.
- Maintenance and support: An IT company can offer service contracts, warranties, and after-sales support, which may be more difficult to obtain from an individual freelancer.
- Resources: Companies have access to more resources, tools, and technologies that can accelerate and improve project execution.
- Long-term availability: The risk of a freelancer disappearing or changing careers is greater than the risk of a well-established company going out of business.
However, it's worth noting that the choice between a company and a freelancer depends on your specific needs and situation. If you value peace of mind and a quick response to unexpected problems, it is worth choosing an IT company such as Support Online.
Partnering with IT Support Online offers the following advantages:
- Professional IT outsourcing: The company guarantees high-quality IT outsourcing services for businesses of all sizes.
- Comprehensive IT support: IT Support Online provides comprehensive IT support that meets the diverse needs of businesses.
- Saves time and money: With our support, clients can focus on their core business activities while reducing the costs associated with information technology management.
- Serving a diverse range of businesses: The company specializes in serving both small and medium-sized enterprises and large corporations, demonstrating its flexibility and ability to adapt to diverse client needs.
- Leadership in IT outsourcing: The company is recognized as a leader in IT outsourcing, particularly in the Poznań and Warsaw regions.
By partnering with our company, IT Support Online, businesses can count on a high standard of service and professionalism at every stage of the relationship.
