Cybersecurity
(BCP/DRP)
Data Protection
security
and recovery
with regulations
Toolset
and training
(BCP/DRP)
We help prepare and implement BCP (Business Continuity Plan) and DRP (Disaster Recovery Plan) plans, which ensure the maintenance of key business processes even in emergency situations. We create procedures, test scenarios, and documentation to ensure the stability of the IT environment.
protection
We create and implement security policies that protect corporate data from unauthorized access. We secure systems and prepare backups of critical databases.
of IT systems
We secure servers, networks, workstations, and peripherals. We configure firewalls and antivirus systems, eliminate vulnerabilities, and build redundant IT environments resistant to failures and attacks.
and recovery
We design backup procedures around a 3-2-1 model. We utilize solutions such as Veeam Backup & Replication and Hardened Repositories, as well as offline copies on tape and portable media.
with regulations
We help organizations implement compliance with applicable regulations and directives. We create documentation, security policies, and audit procedures.
and technology
We implement and configure solutions such as CrowdStrike, SentinelOne, Microsoft Defender, ESET, and Bitdefender. These tools leverage artificial intelligence to monitor and neutralize threats in real time.
and training
Most security incidents begin with human error. Regular phishing testing and training increase employee resilience. Training modules cover topics such as phishing, password management, cloud security, ransomware, mobile devices, and best IT practices for managers.
For companies with higher requirements, we implement SIEM/SOC systems, enabling continuous monitoring and analysis of security events. We collaborate with technology partners to ensure the highest level of protection.
Technology, experience, and process predictability.
A team of specialists from various IT areas guaranteeing full expert support.
Project experience in small and large organizations.
Technology partnerships – better pricing and faster order fulfillment.
In-house purchasing and hardware service department.
Work transparency, documentation, and progress reports.
Proactive approach – eliminating problems before they arise.
Implementation in accordance with security best practices.
Full implementation and post-implementation support.
Simulated phishing campaigns
Analysis of employee reactions
Recommendation report
Up to 50 people
Phishing tests
Cybersecurity training
Summary report
Recommendations to increase security
Up to 50 people
Online or in-person training
Overview of the most common threats
Q&A session
Educational materials
Up to 50 people
our
support.
What IT solutions do we use at Support Online?
When is it worth using an IT company?
Why is it worth hiring an IT company rather than a freelance IT specialist?
What are the advantages of working with IT Support Online?
An IT company, or IT firm, deals with information technology in a broad sense. This includes, among other things:
- Software design and development: An IT company can create custom applications for other companies or software products for the mass market. Depending on their specialization, these can include mobile applications, desktop applications, web applications, or embedded systems.
- Consulting services: An IT company often provides experts to advise on implementing new technologies, optimizing business processes, or selecting appropriate technological solutions.
- Cloud solutions: Many IT companies specialize in implementing and managing cloud solutions, such as data storage, application hosting, and data analysis platforms.
- IT security: Protection against cyberattacks, security audits, implementing security policies, and network monitoring are just some of the IT companies' responsibilities in this area.
- IT infrastructure management: In this area, a company may manage servers, databases, networks, and endpoints.
- Technical Support and Service: An IT company may provide support for its own products or general IT support for other companies, managing their technology on a daily basis.
- Training: Many IT providers also offer training in software use and secure technology use.
- Hardware Solutions: Some IT companies may also provide and configure computer, server, or network hardware.
Depending on their specialization and size, an IT company may offer one, several, or all of the above solutions. When choosing a provider, it's important to thoroughly understand their services and tailor them to your individual needs.
At Support Online, we have been supporting companies for years with
- comprehensive user support (both on-site and remotely),
- we service computers, phones, tablets, and related network issues,
- we specialize in server administration: Windows, Linux/Unix,
- we support virtualizers such as KVM, Hyper-V, VMWare, and Proxmox,
- we support cloud services, particularly solutions such as Azure, Microsoft 365, and AWS,
- we monitor servers and devices on the internet,
- we consult on development, DRP, and support the stability of your business in the IT layer.
If you're looking for a good IT company, Support Online is the right place to grow your business.
It's worth using an IT company like Support Online when:
- You plan to implement new technologies or software in your company.
- You need specialized technology consulting.
- You want to optimize existing IT processes.
- You struggle with digital security issues.
- You need support in managing your IT infrastructure.
- You lack internal resources or expertise to implement certain technology projects.
Using external IT experts can bring benefits in terms of saving time and resources, and ensuring high-quality solutions.
Hiring an IT company like Support Online offers several key benefits over an IT freelancer:
- Support from the entire team: An IT company has a full team of specialists, from DevOps specialists and Cyber Security Specialists to IT Helpdesk Specialists, who possess diverse skills and experience, enabling faster problem resolution and the implementation of more complex projects.
- Reliability and stability: IT companies have an established reputation and track record, which can translate into greater reliability and stability of services.
- Maintenance and support: An IT company can offer service contracts, warranties, and after-sales support, which may be more difficult to obtain from an individual freelancer.
- Resources: Companies have access to more resources, tools, and technologies that can accelerate and improve project execution.
- Long-term availability: The risk of a freelancer disappearing or changing careers is greater than the risk of a well-established company going out of business.
However, it's worth noting that the choice between a company and a freelancer depends on your specific needs and situation. If you value peace of mind and a quick response to unexpected problems, it is worth choosing an IT company such as Support Online.
Partnering with IT Support Online offers the following advantages:
- Professional IT outsourcing: The company guarantees high-quality IT outsourcing services for businesses of all sizes.
- Comprehensive IT support: IT Support Online provides comprehensive IT support that meets the diverse needs of businesses.
- Saves time and money: With our support, clients can focus on their core business activities while reducing the costs associated with information technology management.
- Serving a diverse range of businesses: The company specializes in serving both small and medium-sized enterprises and large corporations, demonstrating its flexibility and ability to adapt to diverse client needs.
- Leadership in IT outsourcing: The company is recognized as a leader in IT outsourcing, particularly in the Poznań and Warsaw regions.
By partnering with our company, IT Support Online, businesses can count on a high standard of service and professionalism at every stage of the relationship.
The result of an IT audit is a detailed report on the work performed, along with a risk assessment and our recommendations for corrective or optimization actions. Our specialists present the audit findings during a dedicated meeting for decision-makers. Leveraging the knowledge and years of experience of our engineers, we assist in making optimal decisions, selecting equipment and technologies, and implementing solutions in line with market best practices.
Cybersecurity Training – Agenda
Cybersecurity training courses should primarily focus on areas of daily business operations.
Currently, most security awareness training initiatives focus on phishing. Users are tricked into clicking on malicious attachments or URLs, inadvertently opening the door to hackers. The foundation of our cybersecurity training is to raise employee awareness of potential threats. We offer a wide range of topics that employees should pay special attention to.
Continuous user training allows us to inform them about new phishing methods and prevents the leakage of confidential information. If security is important to you, consider conducting training for your employees. How much does a cybersecurity course cost? Contact us to discuss the details of cooperation.
Cybersecurity Training for Companies and Businesses
Support Online, an IT company with many years of experience, also offers cybersecurity training. Until recently, cybersecurity courses were reserved primarily for IT specialists.
Nowadays, business security is crucial, which is why many companies are choosing to train their employees. "Cybersecurity course" has been one of the most frequently searched terms recently. This is due to the increased number of hacker attacks, which have become a serious threat online. Consequences for companies can include:
- Data encryption
- Loss of company resources
- Financial losses
Therefore, it is crucial to train employees in best security practices. Developing good habits will help improve company security and protect against cyberattacks.
Company cybersecurity is one of the most important elements of our IT services. Our trainers gain knowledge and experience through numerous courses and daily work with clients. This allows our training to address the most common needs of companies across various business sectors.
Cybersecurity Report
If you've ever wondered how to assess your employees' cybersecurity awareness, we have a solution for you. To complement our cybersecurity training, we offer antiphishing tests. This is a good way to assess vulnerability to online fraud. These tests involve sending crafted emails to force the user to perform three actions:
- open the email
- click on the link
- enter their login (and password)
Every movement is recorded and reported. This allows us to precisely determine your organization's vulnerability to phishing attacks and identify vulnerable targets.
Protecting yourself from phishing is a valuable skill, and testing will help you determine the level of phishing among your employees. More details about the training (cybersecurity course) and phishing tests can be found on our website dedicated to cybersecurity – www.phishingstop.pl
