Career

Why us?
Our team consists of over 100 people. We are passionate about IT and constantly expand our knowledge and skills. We take our goals seriously and work to achieve them. Above all, however, we are people and we work with people.
Career path We prioritize employee development. While performing your daily duties, you acquire new skills every day that contribute to your personal development. We also organize internal training sessions and share knowledge with each other. As your skills grow, you can reach new milestones on your career path.
01 Helpdesk Consultant Responds promptly to customer inquiries and resolves technical issues.
02 IT specialist Moves to one of the teams that serves a specific client group. Provides comprehensive support to selected companies.
03 IT Administrator Works in one of the teams, just like specialists, performing more technically complex tasks.
04 Team Leader Manages a team of 5-10 people and cooperates with the management board.
This graphic is just a starting point for our structure. It shows entry-level positions in Online Support. There are many more opportunities. As you develop your skills, you can specialize in specific technologies, industries, or project, expert, and leadership roles.
What will you
gain with us? Develop your career in an environment based on open communication and partnership that truly supports you. See what you can gain by joining a team that values ​​people, development, and balance. Current job offers
A clear development path
You know where you're going – clearly defined roles, goals and advancement opportunities support your development step by step.
Multisport card
You choose the activity that you like best and that suits you – more energy, better well-being and regeneration after work.
Remote work
Work where you feel most comfortable – you gain flexibility, save time and, above all, work in an environment where you feel best.
Medical care
You have quick access to specialists and tests, so you can take care of your health without long waits. You can also include a loved one in your medical package.
IT training
Investing in genuine employee development is our strategic priority. You'll develop both technical and communication skills. We offer coaching and mentoring programs.
English lessons
You improve your language level through practice – more fluent communication and greater opportunities for development in IT.
Current job offers
Employee development Since 2002, we have been offering comprehensive IT support in Poland and abroad. As a Microsoft partner and an ISO27001-certified company, we provide security, modern technologies, and specialized support tailored to business needs. We work in collaboration with Software Business Group developers and cloud solutions provider Cloud4You, guaranteeing professional and comprehensive technical support. How do we train?
How we work
Current job offers
IT Helpdesk ConsultantWarsaw, Ursynów
Recruitment Process
01
Apply Send us your CV
03
1st meeting Meeting with a person from HR and a Team Leader
05
Decision You will always receive feedback from us after meetings, regardless of whether we invite you to cooperation or not.
02
Call We want to get to know you first
04
2nd meeting Meeting with the Management Board – the people who manage the company still want to have an influence on who joins the team

Career News
Article
| career Employee training and development in Support Online Read more
Article
| career First Line of Support – check out what the work of Helpdesk Consultants involves Read more
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| career Onboarding at Support Online. See what you can expect from your first few days on the job. Read more
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FAQ
What does an IT company do? What IT solutions do we use at Support Online? When is it worth using an IT company? Why is it worth hiring an IT company rather than a freelance IT specialist? What are the advantages of working with IT Support Online?

An IT company, or IT firm, deals with information technology in a broad sense. This includes, among other things:

  1. Software design and development: An IT company can create custom applications for other companies or software products for the mass market. Depending on their specialization, these can include mobile applications, desktop applications, web applications, or embedded systems.
  2. Consulting services: An IT company often provides experts to advise on implementing new technologies, optimizing business processes, or selecting appropriate technological solutions.
  3. Cloud solutions: Many IT companies specialize in implementing and managing cloud solutions, such as data storage, application hosting, and data analysis platforms.
  4. IT security: Protection against cyberattacks, security audits, implementing security policies, and network monitoring are just some of the IT companies' responsibilities in this area.
  5. IT infrastructure management: In this area, a company may manage servers, databases, networks, and endpoints.
  6. Technical Support and Service: An IT company may provide support for its own products or general IT support for other companies, managing their technology on a daily basis.
  7. Training: Many IT providers also offer training in software use and secure technology use.
  8. Hardware Solutions: Some IT companies may also provide and configure computer, server, or network hardware.

Depending on their specialization and size, an IT company may offer one, several, or all of the above solutions. When choosing a provider, it's important to thoroughly understand their services and tailor them to your individual needs.

At Support Online, we have been supporting companies for years with

  1. comprehensive user support (both on-site and remotely),
  2. we service computers, phones, tablets, and related network issues,
  3. we specialize in server administration: Windows, Linux/Unix,
  4. we support virtualizers such as KVM, Hyper-V, VMWare, and Proxmox,
  5. we support cloud services, particularly solutions such as Azure, Microsoft 365, and AWS,
  6. we monitor servers and devices on the internet,
  7. we consult on development, DRP, and support the stability of your business in the IT layer.

If you're looking for a good IT company, Support Online is the right place to grow your business.

It's worth using an IT company like Support Online when:

  1. You plan to implement new technologies or software in your company.
  2. You need specialized technology consulting.
  3. You want to optimize existing IT processes.
  4. You struggle with digital security issues.
  5. You need support in managing your IT infrastructure.
  6. You lack internal resources or expertise to implement certain technology projects.

Using external IT experts can bring benefits in terms of saving time and resources, and ensuring high-quality solutions.

Hiring an IT company like Support Online offers several key benefits over an IT freelancer:

  1. Support from the entire team: An IT company has a full team of specialists, from DevOps specialists and Cyber ​​Security Specialists to IT Helpdesk Specialists, who possess diverse skills and experience, enabling faster problem resolution and the implementation of more complex projects.
  2. Reliability and stability: IT companies have an established reputation and track record, which can translate into greater reliability and stability of services.
  3. Maintenance and support: An IT company can offer service contracts, warranties, and after-sales support, which may be more difficult to obtain from an individual freelancer.
  4. Resources: Companies have access to more resources, tools, and technologies that can accelerate and improve project execution.
  5. Long-term availability: The risk of a freelancer disappearing or changing careers is greater than the risk of a well-established company going out of business.

However, it's worth noting that the choice between a company and a freelancer depends on your specific needs and situation. If you value peace of mind and a quick response to unexpected problems, it is worth choosing an IT company such as Support Online.

Partnering with IT Support Online offers the following advantages:

  1. Professional IT outsourcing: The company guarantees high-quality IT outsourcing services for businesses of all sizes.
  2. Comprehensive IT support: IT Support Online provides comprehensive IT support that meets the diverse needs of businesses.
  3. Saves time and money: With our support, clients can focus on their core business activities while reducing the costs associated with information technology management.
  4. Serving a diverse range of businesses: The company specializes in serving both small and medium-sized enterprises and large corporations, demonstrating its flexibility and ability to adapt to diverse client needs.
  5. Leadership in IT outsourcing: The company is recognized as a leader in IT outsourcing, particularly in the Poznań and Warsaw regions.

By partnering with our company, IT Support Online, businesses can count on a high standard of service and professionalism at every stage of the relationship.

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