Offer

IT outsourcing
for Business
At Support Online, we provide comprehensive IT outsourcing that allows companies to operate stably, securely, and cost-effectively. Our core offering is ensuring that every client has seamless and uninterrupted technology, supporting daily operations and business development. Our services include infrastructure auditing and maintenance, server administration, network management, and advanced cybersecurity and AI-based automation.
Our services
Cybersecurity
Cybersecurity BCDR PLANNING
DATA PROTECTION
PHISHING SIMULATIONS & SECURITY AWARENESS TRAINING
BACKUP & DATA RECOVERY SOLUTIONS
24/7 SIEM/SOC MONITORING
Comprehensive IT services
Comprehensive IT services IT services
Network management
Office 365
IT monitoring
ROUTINE ENGINEER VISITS
IT audit and consulting
IT audit and consulting IT audit
IT consulting
IT Projects
IT Projects IT implementations
migrations
modernization
automation
systems integration
Server administration
Server administration DEDICATED SERVERS
HA CLUSTERS: Hyper-V, VMware, Proxmox
CLOUD SERVICES
Helpdesk 24/7
Helpdesk 24/7 Immediate support
On-site support
Dedicated account manager

Components of the service

Employees
Select the number of people in your company
0200
Support Hours 09:00-17:00
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from to
Servers
Select the number of physical servers and/or virtual machines
0100

Estimated valuation

0 PLN

The offer is negotiable. As part of the offer, you receive unlimited support hours.

Number of employees 0
Support Hours 09:00-17:00
Servers 0
Cybersecurity

We provide comprehensive cybersecurity—monitoring systems 24/7, automatically detecting and blocking threats. We conduct audits, configure firewalls, and segment the network to protect critical data. We utilize modern EDR/XDR solutions, hardened backup, and respond to incidents in real time. We train employees, conduct tests and phishing simulations to increase threat awareness and reduce the risk of social engineering attacks.

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Comprehensive IT
services

Support Online provides professional IT management for businesses, providing fast and effective 24/7 IT support. We offer comprehensive outsourcing that reduces costs, increases security, and provides access to the expertise of over 100 experienced engineers across Poland. We operate flexibly, adapting IT resources to business needs, and our ISO 27001 certification guarantees the highest standards of data protection. With us, your company gains reliability, peace of mind, and a technological advantage.

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IT audit
and consulting

Gain full visibility and take total control of your IT. We provide audits and technology consulting for companies and institutions seeking to operate aiming for greater security, speed, and efficiency. We evaluate the performance of your systems, identify areas requiring improvement, and help implement solutions tailored to your organization's needs. Our activities are based on reliable analysis, practical experience, and real-world support in technology development.

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Cloud solutions

We provide secure and scalable cloud solutions powered by Azure, Microsoft 365, and AWS. We create backups and replications of entire environments—physical, virtual, and cloud—with instant data recovery. All data is encrypted and stored in two independent data centers in accordance with KNF guidelines. We offer continuous 24/7 monitoring, malware protection, and support from certified Microsoft, VMware, Veeam, and Fortinet administrators.

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Server
administration

Server administration provides comprehensive managment for your company's IT infrastructure – from configuration and 24/7 monitoring to instant response in the event of a failure. We ensure data security, regular backups, and system continuity. We proactively prevent downtime and cyberattacks, and our administrators monitor your servers 24/7. Outsourcing your server management grants, you gain peace of mind, save time, and receive support from experienced IT experts.

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24/7 IT Helpdesk

We offer a round-the-clock IT Helpdesk with rapid response and support in Polish and English. Our team resolves technical issues, manages incidents, and supports end users remotely, including through TeamViewer. We relieve local IT departments, guarantee 24/7 VIP support, provide reporting, and offer flexible subscription or ticket pricing.

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help your business
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our
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FAQ

An IT company, or IT firm, deals with information technology in a broad sense. This includes, among other things:

  1. Software design and development: An IT company can create custom applications for other companies or software products for the mass market. Depending on their specialization, these can include mobile applications, desktop applications, web applications, or embedded systems.
  2. Consulting services: An IT company often provides experts to advise on implementing new technologies, optimizing business processes, or selecting appropriate technological solutions.
  3. Cloud solutions: Many IT companies specialize in implementing and managing cloud solutions, such as data storage, application hosting, and data analysis platforms.
  4. IT security: Protection against cyberattacks, security audits, implementing security policies, and network monitoring are just some of the IT companies' responsibilities in this area.
  5. IT infrastructure management: In this area, a company may manage servers, databases, networks, and endpoints.
  6. Technical Support and Service: An IT company may provide support for its own products or general IT support for other companies, managing their technology on a daily basis.
  7. Training: Many IT providers also offer training in software use and secure technology use.
  8. Hardware Solutions: Some IT companies may also provide and configure computer, server, or network hardware.

Depending on their specialization and size, an IT company may offer one, several, or all of the above solutions. When choosing a provider, it's important to thoroughly understand their services and tailor them to your individual needs.

At Support Online, we have been supporting companies for years with

  1. comprehensive user support (both on-site and remotely),
  2. we service computers, phones, tablets, and related network issues,
  3. we specialize in server administration: Windows, Linux/Unix,
  4. we support virtualizers such as KVM, Hyper-V, VMWare, and Proxmox,
  5. we support cloud services, particularly solutions such as Azure, Microsoft 365, and AWS,
  6. we monitor servers and devices on the internet,
  7. we consult on development, DRP, and support the stability of your business in the IT layer.

If you're looking for a good IT company, Support Online is the right place to grow your business.

It's worth using an IT company like Support Online when:

  1. You plan to implement new technologies or software in your company.
  2. You need specialized technology consulting.
  3. You want to optimize existing IT processes.
  4. You struggle with digital security issues.
  5. You need support in managing your IT infrastructure.
  6. You lack internal resources or expertise to implement certain technology projects.

Using external IT experts can bring benefits in terms of saving time and resources, and ensuring high-quality solutions.

Hiring an IT company like Support Online offers several key benefits over an IT freelancer:

  1. Support from the entire team: An IT company has a full team of specialists, from DevOps specialists and Cyber ​​Security Specialists to IT Helpdesk Specialists, who possess diverse skills and experience, enabling faster problem resolution and the implementation of more complex projects.
  2. Reliability and stability: IT companies have an established reputation and track record, which can translate into greater reliability and stability of services.
  3. Maintenance and support: An IT company can offer service contracts, warranties, and after-sales support, which may be more difficult to obtain from an individual freelancer.
  4. Resources: Companies have access to more resources, tools, and technologies that can accelerate and improve project execution.
  5. Long-term availability: The risk of a freelancer disappearing or changing careers is greater than the risk of a well-established company going out of business.

However, it's worth noting that the choice between a company and a freelancer depends on your specific needs and situation. If you value peace of mind and a quick response to unexpected problems, it is worth choosing an IT company such as Support Online.

Partnering with IT Support Online offers the following advantages:

  1. Professional IT outsourcing: The company guarantees high-quality IT outsourcing services for businesses of all sizes.
  2. Comprehensive IT support: IT Support Online provides comprehensive IT support that meets the diverse needs of businesses.
  3. Saves time and money: With our support, clients can focus on their core business activities while reducing the costs associated with information technology management.
  4. Serving a diverse range of businesses: The company specializes in serving both small and medium-sized enterprises and large corporations, demonstrating its flexibility and ability to adapt to diverse client needs.
  5. Leadership in IT outsourcing: The company is recognized as a leader in IT outsourcing, particularly in the Poznań and Warsaw regions.

By partnering with our company, IT Support Online, businesses can count on a high standard of service and professionalism at every stage of the relationship.

Free consultation
22 335 28 00